Your privacy matters to us. This policy explains how Jibu collects, uses, and protects your personal data when you use our platform.
Last updated: June 2026
1. Information We Collect
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email, phone number, delivery address | Order processing, account management |
| Payment Information | Mobile Money number, payment method preferences | Transaction processing |
| Order History | Restaurants ordered from, items, amounts | Service improvement, recommendations |
| Location Data | GPS coordinates (with permission) | Finding nearby restaurants, delivery routing |
| Device Information | Browser type, device model, IP address | Platform optimization, security |
2. How We Use Your Information
Process and deliver your orders
Communicate order status and updates
Improve our platform and personalize recommendations
Process payments and prevent fraud
Send promotional offers (with your consent)
Comply with legal obligations
3. Data Sharing
Restaurants
Riders
Payment Processors
Service Providers
We never sell your personal data to third parties.
4. Data Security
SSL/TLS encryption for all data in transit
Encrypted storage for sensitive data
Regular security audits and penetration testing
Access controls and employee training
5. Your Rights
Access
Correction
Deletion
Portability
Objection
6. Cookies
We use essential cookies for platform functionality and analytics cookies to improve your experience. You can manage cookie preferences in your browser settings.
7. Contact
For privacy-related inquiries, contact our Data Protection Officer at support@jibu.app.
We're committed to protecting your privacy. If you have concerns, please reach out to our support team.