Jibu brings your favorite meals straight to your door. Here's everything you need to know about how our delivery service works.
Delivery Areas
We only deliver within Juba in land marked or well known places or residences. Other cities are coming up soon.
Delivery Time
Average delivery takes 30-45 minutes from order confirmation.
Delivery Fee
Fees vary by distance and restaurant. Free delivery promotions available.
How Delivery Works
1
Order PlacedYour order is sent to the restaurant for preparation.
2
PreparationThe restaurant prepares your food (typically 15-25 minutes).
3
PickupA Jibu rider collects your order from the restaurant.
4
En RouteThe rider travels to your delivery address. Track them in real-time!
5
DeliveredYour food arrives hot and fresh at your door.
Important Notes
Estimated TimesDelivery times are estimates and may vary due to traffic, weather, or restaurant volume.
Delivery RadiusA delivery radius applies per restaurant. If you're outside the radius, try a closer restaurant.
Live TrackingTrack your rider live from the moment they're assigned until they arrive at your door.
Contact RiderContact your rider directly through the app if needed.
Delivery during extreme weather or civil unrest may be delayed. Our team prioritizes rider and customer safety at all times.